Target Reviews and Complaints

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Target Reviews

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  • Excellent Customer Service

    Last week after leaving my college classes, a friend shared with me the coupon of buy one get one in jewelry. So I picked up my daughter and off we went to Target in Port Orange, FL. Little did I remember that on my new smart phone to get to my coupon I needed the data on, so after much frustration of trying to bring up the coupon. I gave up and proceeded to leave the store. When Billy and Rodney (store manager) sensed my disappointment with not getting my items, they helped resolve the issue. Rodney had been aware that the coupon was ringing up incorrectly and was in the process of... More...
    PamDG's Picture   PamDG    0 Comments   Comments
  • Target up and up baby hair and body wash

    I have 3 children and have been buying the Target brand baby hair and body wash for the past 8 years. I specifically chose this over the similar name brand body washes. About a month ago I notices that not only was the formula changed but the pump was changed as well. I don't like this new pump. It does not come up high enough, making it difficult to get one hand under the pump to dispense soap without it going everywhere. This once was such a great product. Please change it back to the original formula and packaging! More...
    Jastri's Picture   Jastri    0 Comments   Comments
  • return of item

    On 4/2/12 I purchased a kindle Fire at your store in Federal Way, Washington. I tried to return the item 10 days later but I had lost the receipt. I provided my Debit Card from US Bank used to make the purchase but when the bar code on the package was scanned it came up non-valid. I offered to provide my bank statement showing the charge to my account (in lieu of a cancelled check) and the young man who handled the sale in your electronics dept, can verify my purchase your manager said that is not enough and she must have the missing receipt as proof purchase, just how much proof does she... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Normhealy's Picture   Normhealy    0 Comments   Comments
  • Fix your website!

    I've been trying to submit an order online for almost 2 weeks now. Their website was down and I called their reps who kept telling me (day after day) to call back in a couple of hours. Finally one of the reps helped me place the order over the phone. I received an email confirming my order but never received notification that it was shipped. I called back only to find that my order had been cancelled. I requested to speak with the rep's supervisor and after waiting on the phone for almost 1 hour, the supervisor told me that the order had not been cancelled; it was still in... More...
    HollyMFisher's Picture   HollyMFisher    0 Comments   Comments
  • Betsy Harker

    I ecentley went to shop at the Target store in Robinson Township. That day I had forgotten my phone, I stopped a young lady by the name of Betsy Harket if I could borrow heer cell phone to call my Daughter to purchase the correct size of Target;s own brand of diapers. This young lady Betsy Harket not only handed me a phone but dialed the number for me and directed me to the right department. She was plesant kind and had a smile from ear to ear. What a pleasure it was to be waited on by such a wonderful young person with a great attitude More...
    judi1028's Picture   judi1028    0 Comments   Comments
  • poor customer service

    I ordered the belmont patio furniture and ottoman from target. After waiting all day for the delivery, and taking several hours to assemble the furniture two of the items were defective. Next I spent hour on the phone trying to resolve this issue. Their response, disassemble the items, place all of them back in the original box and wait all day for the pick up. Then I can reorder the items. How thoughtful, no consideration to my time in days off from work, or hours in the assembling and disassembling the items. The customer service reps answer: I can help you place your reorder for... More...
    jaguars's Picture   jaguars    0 Comments   Comments
  • Shelf Stocking

    I have shopped at various Target's for over 20 years. The one constant I find at every Target are the shelf conditions. Do they EVER stock the shelves? I can walk into the same Target 5 days in a row and the shelves look exactly the same, half empty. If there's something I want and it's out of stock, it'll be that way for days. I work for a retail store and we would lose half our customers if we kept our shelves the way Target does. More...
    shanni813's Picture   shanni813    0 Comments   Comments
  • Malfunctioning plastic wrap

    I have used plastic wrap for over 50 years. It shouldn't be difficult to rip off a piece and place it over the top of a bowl or dish. However,the Up & Up brand from Target is unbelievably tricky. Only one time out of four can I successfully rip some off the roll without it either not wanting to cut, or clumping into a mass that sticks to itself. I usually throw away 2 or 3 clumped-together globs of plastic wrap before I can finally get an acceptable piece with a clean cut. It's not a major purchase, I realize, but this is one Up & Up product I certainly will not purchase... More...
    kaderrader's Picture   kaderrader    0 Comments   Comments

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