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Target Complaint - Awful experience
Target Complaint

Target Complaint

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Awful experience


I ordered A beard trimmer and hair clippers from target online and waited for the order to arrive at my residence. I had ordered on the 22nd of september, and it was suppose to arrive on the 29th. Nothing ever came in the mail, nor did I receive any notification that anything was amiss. I waited a week after the 29th (thinking maybe it was just late), then decided to call, I could no longer wait any longer because I was getting in trouble at work for having my hair/facial hair unkept. The person I talked to told me that there was a problem with my address, and that they put the money back into my account. I was a little upset, I would have liked to be notified, but I understand things happen so I went to work. When I got home and checked my account, they had not refunded any money whatsoever. I called the next day asking for my money, this time the person I spoke with told me the package was damaged during transit, (the REAL reason it was sent back, not MY address) and that they couldn't refund my money until they received the package back from the courier. I politely asked if I could go in person to Target and receive store credit towards a different beard trimmer/hair clippers, and they said that wasn't an option, that I would just have to wait, but hey, they would send me an 8$ gift card through my email. So I am in trouble at work, could potentially lose my job, but hey, I get an 8$ gift card. I NEVER DID RECIEVE ANY 8$ GIFTCARD, IT TOOK THEM ANOTHER 2 WEEKS TO REFUND THE MONEY, I RECIEVED A PAYCUT AT WORK, OH, AND THEY DIDN"T EVEN REFUND THE FULL AMOUNT BACK. Not to mention, everyone I talked to although very polite, straight up lied. Worst company I have ever dealt with, they LITERALLY STOLE MY MONEY.


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