Target Complaint

Target Complaint

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Online ordering--don't do it!!


SHOP AMAZON INSTEAD!! I ordered a pergola on line then noticed if I put in a code I could get additional discount. Within 60 minutes- I tried to amend the order with the code. It ended up ordering a second item. The re-order tab evidently did not mean modify an existing order. I called customer service. Even though the item had not been shipped I was told that an online order could only be changed within 30 minutes otherwise it had to be delivered to the house then return it. Eventually they said they could stop the order. The next day the item was shipped anyway. I called again after a run around a supervisor told me they would reroute the order back to the warehouse and I would be refunded the money. Several days later the item appeared at my front door. I have never ordered from a company that only allowed a 30 minute window for change and despite multiple phone calls solves nothing. Now I have 2-150 pound items in my driveway and a $500 charge on my target card that shouldn't be there Shop Amazon


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