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Target Complaint - Target does not honor there Protection Replacement Plan - Nokia Lumia 520
Target Complaint

Target Complaint

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Target does not honor there Protection Replacement Plan - Nokia Lumia 520


HORRIBLE customer service. Purchased not ONE but THREE Nokia Lumia 520 within 2 years...which all have broke. Finally purchased a replacement plan that I was advised by a representative would cover the phone replacement. Spoke with a "supervisor" by the name of Mervin ID: 151624 who refused to get me a manager who can help and informed me that the phone is not covered by my protection plan that I purchased due to a "crack" Why purchase a protection plan that can't be used? Why offer a plan that you REFUSE to honor? This is beyond unacceptable. And all I asked for is a replacement on a phone that is rated GARBAGE!!


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